Shipping Policy

Welcome to Zaveri! Our handmade footwear and fashion items are crafted with precision and love. To ensure the highest quality, each product is made to order. Please review our shipping policy below to understand the timeline and process for receiving your beautiful Zaveri items.

Order Processing

  • Made to Order: Every Zaveri product is handmade and crafted upon order to ensure its uniqueness and quality.
  • Processing Time: Please allow a minimum of 2 days for us to complete your handmade item. This processing time is essential for us to meet our high standards of craftsmanship.
  • Order Confirmation: When a user places an order, the Zaveri team reaches out the same day to take their preferences or any special requests, then begins crafting the order and dispatches it as soon as possible.

 

Shipping & Delivery

  • Shipping Time: Once your order is dispatched, it typically takes an additional 5-7 business days for delivery, depending on your location.
  • Total Time: From the moment you place your order, please expect a total of 7-9 business days for your item to arrive.
  • Shipping Carriers: We partner with reliable shipping carriers to ensure your order is delivered safely and on time. Tracking information will be provided once your order has been shipped.
  • Warehouse Location: Our warehouse is located in Delhi, so delivery timelines may vary based on your delivery location.


Shipping Costs

  • Standard Shipping: We offer standard shipping rates based on your location and the total weight of your order. Shipping costs will be calculated and displayed at checkout.
  • Free Shipping: Enjoy free standard shipping on orders over a certain amount, which will be specified during promotions or as a part of special offers.


International Shipping

  • Availability: We ship internationally to most countries. International shipping times and costs may vary based on destination.
  • Customs and Duties: Please note that international orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and vary by country.


Order Tracking

  • Once your order has been dispatched, you will receive an email with your tracking information.
  • You can use this tracking number to monitor the status of your shipment on the carrier's website.


Delays and Issues

  • Unexpected Delays: While we strive to meet our delivery estimates, unforeseen circumstances (e.g., weather conditions, carrier delays) may occasionally cause delays.
  • Customer Support: If you experience any issues with your shipment or if it has not arrived within the expected time frame, please contact our customer support team at support@zaveri.com. We are here to assist you and ensure your satisfaction.


Returns and Exchanges

  • For details on returns and exchanges, please refer to our [Returns Policy](#).
  • Thank you for choosing Zaveri! We appreciate your patience and understanding as we create your one-of-a-kind handmade item. Your support allows us to continue crafting beautiful and unique products with care and dedication.
  • For any further questions or assistance, please contact our customer service team at support@thesocialtrack.com.